Effective date: October 5, 2026
Clear Shine Clean respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, request an estimate, contact us, or use our services.
Information We Collect
We may collect information you choose to provide, including:
- Name
- Phone number
- Email address
- Service address
- Suite or unit number, when applicable
- Preferred contact time
- Message or project details
- How you heard about us
- Other information you provide when requesting an estimate or contacting us
We may also collect basic website usage information through normal website tools, such as pages visited, browser type, device type, referring pages, and general interaction with the website.
How We Use Information
We use information to:
- Respond to estimate requests and customer questions
- Schedule and manage services
- Communicate about appointments, service updates, and customer support
- Provide requested services
- Improve our website and customer experience
- Maintain business records
- Comply with legal obligations
Calls, Emails, and Text Messages
If you contact us or request an estimate, we may contact you by phone or email about your request, scheduling, service updates, and customer support.
If you provide your mobile phone number and opt in to receive text messages, Clear Shine Clean may send you text messages related to estimates, scheduling, appointment reminders, service updates, and customer support. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. You may request help by replying HELP or by contacting us directly.
Mobile Phone and SMS Privacy
We do not sell or rent mobile phone numbers, mobile opt-in information, or text-message consent information. We do not share mobile opt-in information or text-message consent with third parties or affiliates for their marketing or promotional purposes.
We may share information with service providers only as needed to operate our business, provide messaging services, manage customer communications, respond to your requests, or comply with legal obligations. Service providers are not permitted to use mobile opt-in information or text-message consent for their own marketing purposes.
How We Share Information
We may share information with trusted service providers who help us operate our website, manage communications, schedule services, process business records, or provide customer support. These providers are expected to use information only for the services they provide to us.
We may also share information if required by law, to protect our rights, to respond to legal process, or to protect the safety of our customers, employees, or business.
Cookies and Website Tools
Our website may use cookies, analytics tools, embedded forms, or similar technologies to help the site function, understand website traffic, and improve user experience. You can adjust your browser settings to limit or block cookies, but some parts of the website may not work properly.
Data Security
We use reasonable safeguards to protect information we collect. No website, email, text-message system, or online transmission is completely secure, so we cannot guarantee absolute security.
Your Choices
You may contact us to request that we update or remove your contact information from active business records, subject to legal, operational, or recordkeeping requirements.
You may opt out of text messages by replying STOP. You may also contact us directly for help with communication preferences.
Children’s Privacy
Our website and services are intended for adults and property owners or authorized representatives. We do not knowingly collect personal information from children.
Links to Other Websites
Our website may link to third-party websites or tools. We are not responsible for the privacy practices or content of those third-party sites.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact
Clear Shine Clean
Phone: (256) 683-6556
Email: sales@clearshineclean.com